
When my brothers and sisters and cousins decided to buy me an e-bike for commuting around Louisville, they chose a brand-name, high-end model for me. I became more aware of that when I received a recall notice from the manufacturer about a defective part, just like what happens for cars. The notice said that a bolt holding the back wheel can fracture because of a faulty casting process for the bolt and that I need to bring in the bike for a replacement bolt. It turns out they have to order the replacement bolt but won’t do it until I bring in the bike and leave it for the three days required for the bolt to arrive. I asked them to order the bolt and let me know when it arrives but they said they had to have the bike first. For legal liability reasons, they don’t want to appear to be supporting my continuing riding of the bike while there is risk of the back wheel falling off.















